Episode 17: Staying Human in today’s Media landscape

Whether you look at traditional or digital media, there’s a growing expectation that brands be more human. Those that use technology as a spamming tool or a way to hide from their buyers are being ignored or worse, heckled by their audience on social media. You may not be experiencing this problem right now, but just because you aren’t, doesn’t mean you don’t have this problem.  

Buyers may be at a breaking point where they’ll stop tolerating company messaging in their media feed. We have saturated our audiences with so much sterilized corporate-speak, they don’t even hear us anymore. This is a sure-fired way to lose, and the only way we can win is to be more human. Listen to my conversation with Eric Collard (here are his TwitterLinkedIn profiles) who knows a lot about how to communicate in a human way.

Items talked about in show:

Funnel Reboot Episode 15 – Ad Fraud and what you can do about it

People & Products Mentioned

United Airlines

Mathew Sweezey 

Douglas Rushkoff

“The Marketing Rebellion” by Mark Schaefer

Quote attributed to Anthony Robbins (originally by Jim Rohn) “Success leaves clues.”

Image Eric likes depicting the journey:







Episode 16: Role of UX in a site’s marketing effectiveness

We can all agree that websites should persuade visitors to buy our products & services, right? There is a whole field that focuses on how websites do this, called User Experience (UX). 

To find out what marketers need to know about UX, I talked with Farhad Khan, an Ottawa-based expert on UX. He started out working as a software engineer for high tech companies and then formed a Web development agency called Grype Solutions in 2009. He has since received Ottawa Business Journal’s Top 40 under forty distinctions and has also started a podcast called The ButterFly Effect. 

Listen for his description of how design impacts a site’s marketing effectiveness, what jobs your website has, using your analytics tool to see how visitors flow through your site, making each page on your site interesting, and where sites are going when it comes to personalization.


People & Products Mentioned